DELIVERY POLICY
SHIPMENTS EVERY DAY.
Les Saveurs du BIO, a specialist in the sale of organic wines, olive oils and delicatessen products, 100% ORGANIC is committed to dispatching orders in record time!
Shipping of your order
All deliveries are made via ChronoVitis (ChronoPost). In case of geographical proximity of the customer, the delivery will be made by us after making an appointment.
Shipping of your package
Packages are generally dispatched within 3 to 5 working days after receipt of payment for France (and 5 to 9 days for Europe). They are shipped via ChronoVitis (Chronopost) and delivered against a signature. Once the package is shipped, we send you a link to track your package online.
To satisfy you as much as possible, we try to respect this delay. However, the carriers are one of the main causes of delay. Please note that in August and December, these delays are often extended (by 3 working days). Shipping costs include preparation and packaging costs as well as postage costs. Preparation fees are fixed, while shipping fees vary according to total weight of the package. We recommend that you group all your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects. Boxes are sized appropriately and your items are properly protected.
Shipping costs:
Our site offers a sliding scale of shipping costs depending on the quantity purchased. Your order will be processed within 3 working days. In case of stock shortage or change of vintage, you will be informed by mail within this period.
Breakage
Please check the parcels carefully on arrival and refuse them if they show any sign of defect: breakage, wine stain. The delivery note presented to you by the service provider must be signed and the reason for the refusal must be clearly indicated on it. In the absence of these elements, we will not be able to refund the order. Since our beginning and thanks to the use of cartons specially made for wine shipments, we have less than 0.1% of breakage on our shipments.
